SIT30222 - Certificate III in Travel (Release 2)
This qualification was designed by AFTA Education and Training in conjunction with the travel industry in 2012 to fulfill the entry-level requirements for a competent travel consultant. It has since become the national benchmark for ATAS accreditation as it requires 50% of the frontline travel sales staff must hold this qualification for ATAS accreditation. There are:
Core units
There are 12 core competency units in this qualification. They are as follows:
SITTIND003 - Source and use the information on the tourism and travel industry
SITTTVL001 - Access and interpret product information
SITTTVL002 - Provide advice on international destinations
SITTTVL003 - Provide advice on Australian destinations
SITTTVL004 - Sell tourism products or services
SITTTVL005 - Prepare customer quotations
SITTTVL006 - Book tourism products and process documentation
SITTTVL007 - Use a computerized reservations or operations system
SITTTVL009 - Construct international airfares
SITXCCS014 - Provide service to customers
SITXCOM007 - Show social and cultural sensitivity
SITXWHS005 - Participate in safe work practices
Learners are to select Electives by the rules set out below:
- 5 elective units, consisting of:
- 3 units from the list below
- 2 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
A total of 17 competency units
The selection of electives must be guided by the job outcome sought, local industry requirements, and the complexity of skills appropriate to the AQF level of this qualification.
Click the link below for further details on Elective Units.
https://training.gov.au/Training/Details/SIT30222
Certificate III in Travel has 4 key skill sets embedded into the qualification. It was designed in such a manner to allow for those who have restrictive time to complete it in one go. Also, some learner cohorts do not need to take all units as they have completed elsewhere before or their experience and prior knowledge allow them to choose what they require only. It promotes flexibility through this modular approach.
These Skill Sets are outlined as follows:
SITSS00073 Australian & International Destinations knowledge and selling skills
(SITTTVL003 Provide advice on Australian destinations, SITTTVL002 Construct advanced international airfares)
SITSS00072 Airfare Construction (Release 1)
(SITTTVL008 Source airfares & issue tickets for domestic flights, SITTTVL009 Construct international airfares, SITTTVL010 Construct advanced international airfares)
SITSS00074 Australian and International Travel Products (Release 1)
(SITTTVL005 Prepare customer quotations, SITTTVL006 Book tourism products and process documentation, SITTTVL001 Access and interpret product information)
SITSS00095 Travel Sales and Customer Service (Release 1)
(SITTIND003 Source and use the information on the tourism and travel industry, SITTTVL004 Sell tourism products or services, SITTTVL011 Provide specialist advice on cruises, SITXCCS014 Provide service to customers, SITXCOM007 Show social and cultural sensitivity, SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms, SIRXOSM003 Use social media and online tools)
SIT40122 - Certificate IV in Travel and Tourism (Release 1)
This qualification is suitable for employees in travel & tourism at a supervisory level. It reflects the role of skilled operators who use a broad range of travel or tourism skills and sound knowledge of industry operations to coordinate travel or tourism services. They operate independently or with limited guidance from others and use discretion to solve non-routine problems. Many workers have supervisory responsibilities and plan, monitor, and evaluate the work of team members. It combines travel and general tourism and provides a balance between the two that is much needed in that role. Those of you who opt to enter this qualification directly from other study disciplines may select Cert III in Travel skill sets embedded into its core units.
Certificate IV in Travel & Tourism has 7 Core units and 12 Elective units. The seven core units are outlined as follows:
SITTIND003 - Source and use information on the tourism and travel industry
SITXCCS015 - Enhance customer service experiences
SITXCOM007 - Show social and cultural sensitivity
SITXCOM010 - Manage conflict
SITXFIN008 - Interpret financial information
SITXHRM007 - Coach others in job skills
SITXWHS007 - Implement and monitor work health and safety practices
- 12 elective units, consisting of:
- 2 units from Group B, one of which must be SITTIND004 Source and use information on the holiday park and resort industry
- 5 units from Group A, Group B or Group C
A total of 19 competency units
The selection of electives must be guided by the job outcome sought, local industry requirements, and the complexity of skills appropriate to the AQF level of this qualification.
Click the link below for further details on Elective Units.
https://training.gov.au/Training/Details/SIT40122
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